节假日等高峰期间铁路购票困难日益突出,将现有铁路售票系统加以改进和完善就可有效缓解紧张局面,使旅客合理选择出行方式和时间。电子商务与铁路售票系统结合可实现这一功能。本文在分析现有铁路售票系统功能基础上,根据旅客日益个性化需求,设计了电子商务环境下售票系统总体框架,并对其关键技术探讨。 During the peak holidays such as holidays, the ticket purchasing difficulties have become increasingly prominent. Improving and perfecting the existing railway ticketing system can effectively alleviate the tension and enable passengers to choose the mode of travel and time reasonably. E-commerce and rail ticketing systems combine to make this possible. Based on the analysis of the functions of the existing railway ticketing system, this paper designs the general framework of ticketing system under the environment of e-commerce according to the increasingly individual needs of passengers, and discusses its key technologies.