一、总经理的传统管理职能总经理在工作中常常会遇到不少棘手的问题,尤其在复杂的组织机构中,这些问题比大多数非经理人员所想象的要严重得多。因此,总经理如要能卓有成效地工作,必须充分发挥计划、人事、组织、指挥和控制等传统的管理职能。总经理在工作中遇到的主要难题及其行动准则可见表1: I. General Manager’s Traditional Management Functions The general manager often encounters many difficult problems in his work. Especially in complex organizations, these problems are far more serious than most non-managers think. Therefore, if the general manager wants to work effectively, he must give full play to the traditional management functions of planning, personnel, organization, command, and control. The main difficulties encountered by the general manager in his work and the guidelines for his actions can be seen in Table 1: