自2009年起,国家电网公司开展用电信息采集建设工程,截至目前,电力用户用电信息采集系统已极大地改变了公司的业务模式。作为采集业务的底层支撑,通信信道的通畅关系到用户用电数据采集的质量。本文简要介绍了北京地区用电信息采集通信方式以及当前实际工作中通信信道存在的问题,并从采集运维一线员工的角度提出了相应的解决方案和应对措施。 Since 2009, the State Grid Corporation of China has carried out collection and construction of electricity information. As of now, electricity user information collection system has greatly changed the business model of the Company. As the underlying support acquisition business, the smoothness of the communication channel related to the quality of user data acquisition. This article gives a brief introduction to the problems of power information collection and communication in Beijing as well as the current communication channels in actual operation. From the perspective of gathering the first-line employees, the corresponding solutions and countermeasures are put forward.