对于酒店而言,其产品主要就是员工所提供的服务,但是,影响酒店服务质量的因素有很多种,而在诸多的因素中饭店的文化也是不容忽略的,通过加强饭店的文化,能够有效提升饭店员工的综合素质,从而有效提升饭店的核心竞争力。 For the hotel, its products are mainly provided by the staff of the service, however, there are many factors affecting the quality of the hotel service, and in many factors the hotel culture can not be ignored, by strengthening the hotel culture can effectively enhance The overall quality of hotel staff, so as to effectively enhance the hotel’s core competitiveness.