我院门诊药房 1 998年开设咨询窗口 ,解答患者在配药和用药过程中碰到的疑问 ,提高患者用药水平。为了掌握咨询窗口患者咨询的基本情况 ,探讨药师在咨询窗口的作用 ,特抽取“药品咨询登记表”进行分析。1　方法以 1 999年登记表 781份作为统计对象 ,按咨询者身份、年龄、咨询内 Our hospital outpatient pharmacies in 1998 opened an advisory window to answer patients in the pharmaceutical and medication problems encountered in the process to improve patient medication levels. In order to grasp the basic situation of counseling patients counseling window to explore pharmacists in the role of counseling window, special extraction “Drug Advisory Registration Form” for analysis. 1 Method 781 registration forms in 1999 as a statistical object, according to the consultant identity, age, consultation