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近日,旅客服务部举行了2007年新招乘务员实习见面会,该批新乘将安排在地面服务分部进行业务实习。以往的新乘学员除了学习乘务业务知识外,还要在航旅集团的酒店进行实习,以加强和提高服务意识,但缺少对旅客服务知识的系统学习和掌握。为了进一步落实“空地一体化”的管理思想,旅客服务部对新乘学员的实习进行了大胆的探索和尝试,希望通过地面服务岗位的实习,达到在加强服务意识的同时,提高学员的综合业务能力。
Recently, the Passenger Services Department held an internship training meeting for new recruits in 2007 which will be arranged in the ground service segment for business internship. In addition to learning new crew members in addition to business knowledge, but also in the Air Brigade Hotel internship to enhance and enhance service awareness, but the lack of knowledge of passenger service system to learn and master. In order to further implement the management concept of “space and land integration”, Passenger Service Department conducted a bold exploration and try on internship of new interns. Through the internship of ground service positions, it hopes to enhance the awareness of service Comprehensive business capabilities.