“信访”一词最早出现在1963年12月制定的《信访档案分类方法》中,此后,“信访”一词开始被公开和广泛使用。2005年1月10日,国务院颁布的《国务院信访条例》中第二条明确指出,“信访”是指公民、法人或者其他组织采用书信、电子邮件、传真、电话、走访等形式,向各级人民政府、县级以上人民政府工作部门反映情况,提出建议、意见或者投诉请求,依法由有关行政机关处理的活动。目前, “Petition ” the word first appeared in December 1963 developed “petition file classification method”, since then, “petition ” began to be widely publicized and widely used. On January 10, 2005, the State Council promulgated Article 2 of the “Regulations of the State Council on Letters and Visits,” which explicitly states that “letters and visits” refer to the use of letters, e-mails, faxes, calls, visits and other forms by citizens, legal persons or other organizations. People’s governments at all levels, the people’s governments above the county level departments reflect the situation, make recommendations, opinions or complaints, according to the relevant administrative agencies handle the activities. Currently,