经营新思想──ＣＳ刘新超经过几年的ＣＩ（企业形象）宣传和实际运作，很多的企业对ＣＩ发生了兴趣。ＣＩ之风渐盛，导入ＣＩ的企业，确也创造和传送一种全新的企业形象。可谓ＣＩ浪潮方兴未艾，ＣＳ经营思想──顾客满意（Ｃｕｓｔｏｍｅｒｓａｃｔｉｓｆａｃｔｉｏｎ）... New ideas for business ─ ─ CS Liu Xinchao After several years of CI (corporate image) publicity and actual operation, many companies have developed interest in CI. The trend of CI is getting richer. The enterprises that import CI have indeed created and transmitted a brand-new corporate image. It can be said that the CI wave is in the ascendant. The CS business philosophy is called Customer Satisfaction.