为方便广大市民对广州市新闻出版和广播电视局行政管理和依法行政以及行政工作的监督,提高依法行政效能和水平。该局于2003年建成具有以下功能的“传媒百事通”。一是无需人工接听,全部工作由计算机服务器自动完成,全天24小时为用户提供电话、传真和留言箱3种方式的电话投诉和查询服 In order to facilitate the general public to supervise the administration of Guangzhou’s Press, Publication, Broadcasting and Television Bureau and the administration according to law and the administration, the effectiveness and level of administration according to law shall be enhanced. The bureau built in 2003 with the following functions “media know-it-all ”. First, without manual answering, all the work done automatically by the computer server, 24 hours a day to provide users with telephone, fax and voice mail 3 ways to telephone complaints and inquiries