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随着人们生活水平的提高,越来越多的人选择外出旅游,我国旅游业也呈现出了蓬勃发展的态势,尤其是黄金周期间,各地旅游景点均出现“井喷”。在旅游业发展的同时,旅游消费者权益保护问题也日益突出。我国旅游业中侵害消费者合法权益的现象时有发生,我国还未制定出完善的一套旅游法律体系,这就使得旅游者合法权益在法律上得不到有效的保护,因此有必要从法律的角度来完善旅游消费者权益的保护。本文从旅游消费者权益的概念和内容着手,通过分析我国旅游消费者权益保护的现状及其产生的原因,提出可行性的措施来完善我国旅游消费者权益的法律保护。
With the improvement of people’s living standards, more and more people choose to go out for tourism, and the tourism industry in our country has shown a vigorous development trend. In particular, during the Golden Week, tourist spots in various places all appeared “blowout”. At the same time of the development of tourism, the protection of rights and interests of tourist consumers is also increasingly prominent. China’s tourism industry infringe the legitimate rights and interests of consumers have occurred from time to time, our country has not yet developed a perfect set of tourism legal system, which makes the legitimate rights and interests of tourists in the law can not be effectively protected, it is necessary from the law Point of view to improve the protection of the rights and interests of tourist consumers. This article starts with the concept and content of tourism consumers ’rights and interests and puts forward feasible measures to improve the legal protection of tourism consumers’ rights and interests by analyzing the status quo and causes of the protection of tourism consumers in our country.