随着国务院2015年确定促进提速降费的措施以来,电信行业政策的改革也已加速迈进。从确定“流量次月不清零”到降低资费,以及推行严格手机实名制等一系列措施,均在一定程度上规范了电信行业秩序。但其资费高、消费者知情权难以保证等实质性问题并未得到根本性解决,本文将通过对手机流量的法律规制模式中“硬法与软法”的角度,寻求解决的合理措施。 With the State Council’s 2015 measure of speeding down tariff cuts, the reform of the telecom sector policy has also accelerated. From determining the “traffic is not cleared ” to reduce tariffs, and the implementation of strict mobile phone real name system and a series of measures, to a certain extent, regulate the order of the telecommunications industry. However, the substantive issues such as high tariffs and the difficulty of consumers’ right to know have not been fundamentally solved. This article will seek reasonable solutions through the perspective of “hard law and soft law” in the legal regulation of mobile phone traffic .