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物质方面的直接浪费,人们是可以看到和感觉到的,但由于人们不熟练、低效率或指挥不当而造成的浪费,人们既看不到,又摸不到。“所有的日常活动中不注意效率的行为都在使整个国家资源遭受巨大损失,而补救低效能的办法不在于寻求某些出众或是非凡的人,而在于科学的管理。”提出这个观念的人正是被西方管理界誉为“科学管理之父”的泰罗。 费雷德里克·泰罗(FrederickW.Taylor,1856-1915)是
People can see and feel the direct waste of material, but people can not see or touch because of unskilled, inefficient or improperly directed waste. “Any failure to pay attention to efficiency in all day-to-day activities is tremendously detrimental to the resources of the entire country, and the remedy for inefficiency is not the search for some outstanding or extraordinary person, but scientific management.” It is Taylor who is hailed as “the father of scientific management” by Western management circles. Frederick W. Taylor, 1856-1915