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目的探讨品管圈活动在产科护理风险管理中的应用效果。方法我院产科于2015年实施品管圈活动,主要构建3个品管圈小组,即健康教育、新生儿护理及孕产妇护理,结束后,就品管圈活动运用前后护理缺陷的发生率、孕产妇满意度及孕产妇知识掌握率予以分析比较。结果开展品管圈活动后,胸牌丢失及手圈丢失发生率相比于实施前,明显降低(P<0.05);护理满意度及相关知识掌握率相比于实施前,高于后者且差异显著(P<0.05)。结论产科护理风险管理中应用品管圈活动,除可实现孕产妇满意度及知识掌握率提升外,还可降低护理缺陷发生率,值得医院推广应用。
Objective To explore the effect of QA activities in obstetrics nursing risk management. Methods Obstetrics of our hospital implemented QCC activities in 2015. The main task was to construct three quality control circle groups, namely health education, neonatal care and maternal care. After the conclusion, the incidence of nursing defects before and after QA activities were applied, Maternal satisfaction and maternal knowledge to be analyzed and compared. Results Compared with the control group before the implementation of QA activities, the loss of the badge and the loss of hand ring were significantly lower (P <0.05). The nursing satisfaction and related knowledge mastery rate were higher than those before the implementation The difference was significant (P <0.05). Conclusion The application of quality control loop in obstetrics nursing risk management can reduce the incidence of nursing defects and promote the application of the hospital in addition to achieving the satisfaction of maternal satisfaction and knowledge.