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基于“中国制造2025”战略对产品质量提出更高要求的背景下,进行产品质量影响因素的研究.首先建立产品质量影响因素体系,通过ISM方法得出各因素间的层次结构关系.然后基于VIKOR法构建产品质量评价模型,利用熵权法来确定影响因素的权重.最后,通过算例排序得出产品质量最好的企业,结果表明:注重提高企业领导质量意识和职能的发挥情况、员工的实际素质、设计和规范情况、不合格和纠正措施控制这4要素更有利于提高产品质量,为企业改善产品质量提供借鉴价值.
Based on the strategy of “Made in China 2025”, this paper studies the factors influencing product quality, firstly establishes the system of influencing factors of product quality, and then obtains the hierarchy relationship among the factors by ISM method. Based on the VIKOR method, the product quality evaluation model is constructed, and the weight of the influencing factors is determined by using the entropy method.Finally, the best quality products are obtained through the example sorting, the results show that: pay attention to improving the leadership quality awareness and function of the enterprise, The actual quality of employees, design and specification of the situation, failure and corrective measures to control these four elements is more conducive to improving product quality, improve product quality for enterprises to provide reference value.