兰州铁路局银川客运段北京车队特快一组,担当着银川至北京西T275/6次旅客列车的运输任务。全体乘务人员始终牢记“人民铁路为人民”的宗旨,坚持以诚信为本,把“旅客的需求,就是我们的追求”作为班组的服务理念,制定了“诚信在待客上、微笑在工作中,热情在解难上、细致在点滴中”的班组服务标准。通过一系列活动的开展提高了服务质量,贴近了与旅客的距离,受到了广大旅客的好评。 Lanzhou Railway Bureau Yinchuan passenger section of the Beijing Express team, acting as Yinchuan to Beijing West T275 / 6 passenger train transportation tasks. The crew always bear in mind the “people’s railway for the people,” the purpose, adhere to honesty, the “passenger needs, is our pursuit ” as the team’s service concept, developed “integrity in hospitality , Smile at work, enthusiasm in the solution, meticulous in the drip ”class service standards. Through a series of activities carried out to improve the quality of service, close to the distance with the passengers, praised by the majority of tourists.