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病人和医护人员的关系应是一种良性关系。这样既能使病人在诊疗期间保持稳定的良好心态,达到身心健康的目的,也能使医护人员保持稳定情绪,提高工作效率。外科是全院最忙的临床科室,是抢救危重病人的主战场,也是病人与医护人员之间最容易产生矛盾,引起医疗纠纷和投诉的场所。探讨外科影响医护总关系的因素,并针对具体情况采取防范措施,有利于建立良好的医护患关系,提高医疗护理
The relationship between the patient and the medical staff should be a positive relationship. This will not only enable the patient to maintain a stable and good attitude during the diagnosis and treatment, achieve the purpose of physical and mental health, but also enable the medical staff to maintain a stable mood and improve work efficiency. Surgery is the busiest clinical department in the hospital. It is the main battlefield for the rescue of critically ill patients. It is also the place where patients and medical staff are most prone to conflicts and cause medical disputes and complaints. To discuss the factors that affect the overall relationship between surgery and care, and to take preventive measures in light of the specific circumstances, which is conducive to the establishment of a good relationship between health care and patient, and to improve medical care.