译者的话20世纪70年代末,对于中国的质量管理,意味着一个新时代的开始。当时,日本经济的快速崛起正为世界各国所关注,日本企业的全面质理管理(Total Quality Management,TQC)自然也经常被各国质量管理理论的研究者和企业家提及。随着我国的对外开放,日本的TQC也被介绍到了中国,并在国内掀起了空前热潮。 Translator’s words The late 1970s, for China’s quality management, means the beginning of a new era. At that time, the rapid rise of Japan’s economy was paying attention to all countries in the world. The Total Quality Management (TQC) of Japanese enterprises is naturally often referred to by researchers and entrepreneurs in various countries’ quality management theories. With China’s opening to the outside world, Japan’s TQC was also introduced to China and set off an unprecedented boom in China.