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售后服务,是兽药企业发展壮大关键的一环,企业能不能壮大及快速发展,售后服务起到了举足轻重的作用。但近年来,兽药企业的技术服务人员越来越感到迷茫,从原来的技术营销,变成如今较大的代理商都自己聘请技术人员,原因在于代理商对药厂的技术人员存在不放心、不顺手的心态。怎样改变目前药厂技术服务人员的心态和技术服务的方式方法,事关很多兽药企业的生死存亡。
After-sales service, is the veterinary drug business development and growth of a key part of the enterprise can grow and rapid development, after-sales service has played a decisive role. However, in recent years, the technical service personnel of veterinary drug companies are getting more and more confused. From the original technical marketing, the larger agents now employ their own technicians. The reason is that the agents do not trust the technicians in the pharmaceutical factories and do not trust them Handy mentality. How to change the mentality of the current pharmaceutical service technicians and technical service methods and methods, related to the survival of many veterinary enterprises.