在我国,调解是除诉讼程序之外,运用的最广泛、最成功,并深受广大群众和基层社会欢迎的一种纠纷解决途径和社区服务方式。实践表明,正式的法律诉讼难以满足社会纠纷的解决需求,而一种建立在法治基础上的多元化纠纷解决机制更符合中国社会和法制可持续发展的需要。人民调解这一具有中国特色的纠纷解决机制在新时期如何扬长避短、发挥作用值得探讨。 In our country, mediation is one of the most widely used and most successful ways of solving disputes and community service methods that are widely used and most successful, and are well received by the masses and grassroots. Practice shows that formal lawsuits can hardly meet the needs of settling social disputes. However, a diversified dispute resolution mechanism based on the rule of law is more in line with the needs of the sustainable development of Chinese society and the legal system. People mediation, a dispute resolution mechanism with Chinese characteristics, is how to avoid weaknesses and play a role in the new era.