知识经济时代的知识型员工已经成为各个领域最具分量的资源。越来越多的企业在知识型员工的管理和激励方面受到严重挑战。彼得·德鲁克的定义为:知识型员工或称知识工作者是指那些掌握和运用符号与概念,利用知识和信息工作的人。目前,学术界普遍认同的观点是,知识型员工从事高级脑力劳动,能为组织带来巨大的 The knowledge-based employees of knowledge-based economy have become the most important resource in all fields. More and more companies are seriously challenged in the management and motivation of knowledge workers. Peter Drucker is defined as: Knowledge workers or knowledge workers are those who master and use symbols and concepts, and use knowledge and information to work. At present, the generally accepted view in the academic community is that knowledge-based employees are engaged in advanced mental work and can bring tremendous benefits to organizations.