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以中国科学院4个研究所从事新药研发的用户为对象,对新药研发不同阶段的信息需求展开问卷调研和深度访谈,概括出新药研发过程中所需的6项基本服务,包括:检索查新、专题培训、专题报告、信息咨询、信息交流共享平台搭建、信息动态推送。结合学科馆员工作实践,从服务内容、时机、形式、协同机制、评价反馈等服务要素上对这6项基本服务进行设计,提出针对新药研发不同阶段的服务模式并实证其可行性与效果,形成嵌入新药研发过程的信息服务模式。
In this paper, four research institutes of Chinese Academy of Sciences are engaged in the research and development of new drug users. The questionnaires and in-depth interviews are carried out on the information needs of different phases of new drug research and development. Six basic services required for the research and development of new drugs are summarized, including: Special training, special reports, information consultation, information exchange and sharing platform to build, dynamic information push. According to the practice of subject librarian, the six basic services are designed from the service elements, such as service content, timing, form, coordination mechanism, evaluation feedback and so on. The service model for different phases of new drug research and development is proposed and its feasibility and effectiveness are demonstrated. The formation of new drug development process of information service model.