在当今竞争日趋白热化的工程机械市场,除了产品质量以外,服务越来越决定一个企业的生存和发展。于行业新秀宇通重工来说,其贯穿于售前、售中和售后全过程的优质服务感动者一个又一个将要使用和正在用宇通重工设备的用户。下面是某部队装备部在享受了宇通重工优质售后服务后发来的感谢信。郑州宇通重有限公司:自我部列装贵公司生产的GJT112型高速推土机和GJZ112型高速装载机以来,得到了你们在力支持和帮助,尤其是在2005年3月24日至3月27日期间,贵公司委派李枫瑞同志到我部帮助开办新装备操作使用及护榜样培训班,为部队培养了一大批技术骨干,为我部新装备尽快形成战斗力作出了重要贡献。在培训过程,李枫瑞同志不负公司领导的信任和部队官兵的厚望,精心组织教学、深入浅出讲解、一丝不苟示范,每部队官兵车上车下钻研,一身土一身油,不讲条件,不计得失,不怕脏累,使我部官兵从李枫瑞的工作表现学习到了郑 In today’s increasingly competitive market for construction machinery, in addition to product quality, service is increasingly determining the survival and development of an enterprise. In the industry rookie Yutong Heavy Industries, which runs through the whole process of pre-sale, sale and sale of quality service to move one after another will be using and are using Yutong Heavy equipment users. Here is a thank-you letter from a military equipment department after enjoying the excellent after-sales service of Yutong Heavy Industries. Zhengzhou Yutong Heavy Co., Ltd .: Since the installation of GJT112 high-speed bulldozers and GJZ112 high-speed loaders produced by your company, you have received your support and assistance, especially from March 24 to March 27, 2005 , Your comrade Li Fengrui appointed to our ministry to help set up training courses for the operation, use and maintenance of new equipment and trained a large number of technical cadres for the armed forces and made an important contribution to the combat effectiveness of the new equipment as soon as possible. In the process of training, Comrade Li Fengrui did not shoulder the trust of the leadership of the company and the expectations of officers and soldiers of the armed forces. He elaborated on teaching in a profound way, explaining meticulously and demonstrating meticulously that every officer and soldier went to work on the vehicle and studied oil and soil without any preconditions. Dirty tired, so that the officers and men of our department learned from the performance of Li Fengrui Cheng