关键绩效指标(简称KPI)是绩效管理中的系统考核工具。它将目标管理和量化考核相结合,通过目标层层分解使得各级目标不偏离组织战略,起到价值评价和行为导向的作用。随着绩效管理对组织发展的作用日益突出,对其组织绩效管理中的应用也提出了新要求,因此亟需加以完善。 Key Performance Indicators (KPIs) are system assessment tools in performance management. It combines the goal management and quantitative assessment, through the target level decomposition so that all levels of goals do not deviate from the organizational strategy, play the role of value evaluation and behavior-oriented. With the increasingly prominent role of performance management in the development of an organization, new requirements have also been put forward for its application in the management of organizational performance. Therefore, it is in urgent need of improvement.