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近年来由于各种打车软件的盛行,出租车行业的运营管理问题再次成为社会的焦点。文章以“互联网+”时代出租车行业的业态变化为着手点,分析出租车行业所面临的新挑战,政府在行业规制中产生的新问题,出租车行业所涉及的各个利益群体新矛盾。通过出租车行业传统与现阶段管理模式的对比,上海市对“网络约租车”的应对和政策发展过程等几个层面,总结如何运用新思路,整合出租车市场的同时提高管理与服务水平。
In recent years due to the prevalence of taxi software, taxi management and operation of the industry once again become the focus of the community. This paper starts with the change of the format of the taxi industry in the period of “Internet + ”, analyzes the new challenges that the taxi industry faces, the new problems that the government has in the industry regulation, the new contradictions among various interest groups involved in the taxi industry . Through the comparison between the traditional and current management modes of taxi industry in Shanghai, Shanghai has summarized how to use new ideas and integrate taxi market to improve management and service at the same time, such as how to deal with “network rental car ” and policy development process. Level.