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介绍了提高通信行业服务质量的意义和当前我国通信行业的服务现状,剖析了我国通信行业服务质量存在的问题,提出了提升通信服务质量对策的建议。
The significance of improving the service quality of the communication industry and the current service status of the communication industry in China are introduced. The problems existing in the service quality of the communication industry in China are analyzed. Suggestions are put forward to improve the service quality of the communication service.