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一个群体的思维方式是由这个群体社会生活的整体面貌所决定的。跨文化交际中的沟通障碍之所以产生,主要是因为交际双方各自生活于其中的原有社会背景存在差异。这种差异越显著,沟通障碍出现的频率就越高,沟通障碍带来的挫折感就越大。人类学家劳拉·博安南在非洲丛林中对当地人讲述哈姆雷特的故事,但却无法把这个故事的基本主题传达给他们。尽管交际双方对共同使用的交际语言的熟练程度也会影响理解效果,但各自文化的差异才是造成沟通障碍的根本因素。
The way a group thinks is determined by the overall picture of the social life of the group. Communication barriers in intercultural communication arise mainly because of the differences in the original social backgrounds in which both communicators live. The more significant the difference is, the higher the frequency of communication barriers and the greater the frustration associated with communication barriers. Anthropologist Laura Bojanan tells Hamlet about the locals in the jungles of Africa, but can not convey the basic theme of the story to them. Although the communicative proficiency of the communicative language used by both parties will also affect the comprehension of the communicative language, the differences in their respective cultures are the fundamental factors that cause communication barriers.