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目的探讨优质护理服务模式对直肠癌根治术患者护理满意度及并发症发生率的影响。方法选取我院2014年6月~2016年6月收治的90例行胃肠癌根治术治疗的患者,将其随机分为研究组和对照组,每组各45例。其中对照组患者给予常规护理,研究组患者在对照组的基础上再给予优质护理服务模式护理。观察对比两组患者血压异常、感染、复发及并发症发生率和对护理工作的满意度。结果研究组患者血压异常、感染、复发的发生率均显著低于对照组(x~2=8.663,x~2=6.154,x~2=4.939,P<0.05)。研究组吻合口瘘、吻合口狭窄等并发症发生率显著低于对照组(x~2=6.429,x~2=8.780,P<0.05),尿道损伤的发生率低于对照组但并无统计学意义(x~2=3.269,P>0.05)。结论优质护理服务模式可减低血压异常、感染、复发的发生率,降低并发症发生率,提高患者对护理工作的满意度,值得临床推广。
Objective To explore the effect of quality nursing service on nursing satisfaction and complication rate in patients undergoing radical resection of rectal cancer. Methods Totally 90 patients undergoing radical resection of gastrointestinal cancer treated in our hospital from June 2014 to June 2016 were randomly divided into study group and control group, with 45 cases in each group. Patients in the control group were given routine care, and patients in the study group were given quality nursing care based on the control group. Observe and compare the two groups of patients with abnormal blood pressure, infection, recurrence and complications and nursing satisfaction. Results The incidence of abnormal blood pressure, infection and recurrence in study group were significantly lower than those in control group (x ~ 2 = 8.663, x ~ 2 = 6.154, x ~ 2 = 4.939, P <0.05). The incidence of anastomotic fistula and anastomotic stenosis was significantly lower in the study group than in the control group (x ~ 2 = 6.429, x ~ 2 = 8.780, P <0.05), and the incidence of urethral injury was lower than that of the control group Significance (x ~ 2 = 3.269, P> 0.05). Conclusion High quality nursing service mode can reduce the incidence of abnormal blood pressure, infection and recurrence, reduce the incidence of complications and improve patient satisfaction with nursing work, which is worthy of clinical promotion.