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为了避免供需链研究中大量退货模型忽略结算周期和历史价格的缺陷,并为企业提供在周期结算和产品价格波动的环境下进行退货补偿结算的有效方法,该文对于企业的退货业务处理流程进行了建模,提出了基于二维映射原则的退货确认方法,并综合考虑历史价格和当前价格设计了一种综合退货处理策略。该策略可以调整企业间因周期结算和历史价格而产生的利益分配,降低供需链上游企业因过量支付退货补偿款而产生的成本。该项策略已在某针织集团的营销公司内获得应用,在处理分销商的集中退货问题上为公司节省了开支。
To avoid the shortcomings of the large number of return models in the supply-demand chain, such as neglecting the settlement cycle and the historical price, and providing an effective method for the enterprise to carry out return compensation and settlement under the circumstance of cyclical settlement and product price fluctuation, this paper conducts the enterprise’s return business process In order to establish the model, the method of return confirmation based on two-dimensional mapping principle is put forward, and an integrated return processing strategy is designed considering the historical price and the current price. This strategy can adjust the distribution of profits among enterprises due to the cyclical settlement and the historical price, and reduce the costs incurred by upstream enterprises in the supply chain due to over payment of return compensation. The strategy has been applied at a Knitting Group marketing company and saved the company money in dealing with distributors’ centralized returns.