市场必然由需求而生,在服务产业,供给在满足需求的过程中必然会产生这样那样的问题,家政服务行业亦如此。据北京市工商行政管理局数据统计,2月份“12315”“96315”共受理家政服务投诉45件,家政服务纠纷有所增加。早在2010年9月,国务院办公厅发布《关于发展家庭服务业的指导意见》“43号文 The market inevitably arises from the demand. In the service industry, the supply will inevitably produce such a problem in the process of meeting the demand. The domestic service industry will do the same. According to the Beijing Municipal Administration for Industry and Commerce statistics, in February, ”12315 “ ”96315 " received a total of 45 domestic service complaints, domestic service disputes have increased. As early as September 2010, the General Office of the State Council promulgated the Guiding Opinions on the Development of Family Service Industry, No. 43