心理契约是指组织中每个成员和不同的管理者,在任何时候都存在的没有明文规定的一整套期望,是个人对自己与组织之间承诺的回报或相互义务的信念。心理契约是一种隐含的、内在的、不明显的但却客观存在的一种心理关系,它通过对双方心理相互责任的界定,把企业员工与企业有机地结合起来,对契约各方的行为进行规定和约束。在企业管理的实践中,大多数企业都是通过建立心理契约,拴心留人。 Psychological contract refers to the entire set of expectations that every member and manager of an organization have at any time and that is not expressly provided is an individual’s belief in the promised or reciprocal commitment between himself and his organization. Psychological contract is a kind of implicit, internal, not obvious but objective existence of a psychological relationship, it through the definition of mutual psychological and psychological responsibilities of both parties, the enterprise staff and business organically combine the parties to the contract Conduct rules and constraints. In the practice of business management, most enterprises are trying their best to establish a psychological contract.