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为贯彻落实国家十三五规划纲要“加快推动服务业优质高效发展”的要求,推动卓越绩效模式及GB/T19580-2012《卓越绩效评价准则》国家标准在医疗卫生服务的应用,促进医疗卫生服务业提质增效升级,中国质量协会(以下简称“中国质协”)2017年将组织制定《医疗卫生行业卓越绩效评价准则》团体标准。卓越绩效模式(Performance Excellence Model)是以顾客为导向,追求卓越经营绩效的管理理念。目前,全球共有
In order to implement the requirements of the 13th Five-Year Plan of the State, “Speed up the Promotion of Quality and Efficient Development in the Service Industry”, promote the performance excellence model and the application of GB / T19580-2012 “National Performance Excellence Criteria” standard in healthcare services to promote healthcare Health care service quality improvement and efficiency upgrade, China Quality Association (hereinafter referred to as “China Quality Association”) 2017 will organize the development of “medical and health industry performance evaluation criteria for excellence” community standards. Performance Excellence Model is a management philosophy that is customer oriented and pursues operational excellence. Currently, there is a global share