“小张”名叫张金厚，今年３７岁，是辽阳地税太子河分局祁家中心所的一名税官。前些年刚到地税工作时，年青火气旺，常因三番五次向纳税人宣传税法被拒绝而火冒三丈。随着年龄的增长和实践的锻炼，小张的征管经验不断丰富，征管手段逐渐增加，养成了文明用语、微笑服务的作风 “Zhang” Zhang Jinhou, 37 years old, is a tax official at the Qi Family Center in Taizihe, Liaoyang. A few years ago just arrived at the local tax work, the young and fiery, often repeatedly because of taxpayers to promote tax laws were rejected and furious. With the growth of age and practice of practice, Zhang’s collection experience has been continuously enriched, gradually increase the means of collection and management, developed a civilized language, smile style of service