面对信息化社会中个人信息泄露、诈骗手段层出不穷的情况,银行业金融机构亟需加强员工培训、规范操作流程、重视宣传教育和优化监控系统近期,某农商行连续发现三起电话诈骗案件,其中利用柜台打款成功一起,利用自助设备转账成功一起,被银行工作人员发现后失败一起,涉及客户资金损失达7.5万余元。手法各异,极具典型,需要引起重点防范。 The face of the information society in the disclosure of personal information, fraud means an endless stream of banking financial institutions urgently need to strengthen staff training, standardize operational processes, emphasis on education and optimize the monitoring system Recently, a rural commercial bank found three consecutive cases of telephone fraud, Among them, the successful use of the counter to fight money together with the successful transfer of self-service equipment was discovered by the bank staff together after the failure, involving client funds loss of 7.5 million yuan. Different ways, very typical, need to focus on prevention.