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笔者阐述了业务流程重组(BPR)的概念,对BPR这种实践性较强的管理理论如何在企业中成功运用提出了看法,指出实践中除了关注价值链中的基本活动,辅助活动中的BPR依然非常重要,并进一步从人力资源管理的角度具体论述了BPR实施过程中的关注点。1993年,哈默、钱皮对数百年来科学管理思想中的专业化分工,提高劳动效率的思想提出了质疑,创造性的形成了企业BPR理论。他们关注在流程和流程中非增
The author expounds the concept of Business Process Reengineering (BPR), and puts forward the opinion on how BPR, a practical management theory, can be successfully used in enterprises. It points out that in practice, besides focusing on the basic activities in the value chain, BPR It is still very important and further elaborates the concerns in the process of BPR implementation from the perspective of human resources management. In 1993, Hammer and Ciamp raised questions about the thought of specialized division of labor and improvement of labor efficiency in the scientific management thought for hundreds of years, and creatively formed the theory of enterprise BPR. They focus on non-incremental processes and processes