细节决定企业竞争的成败。这主要是由两个原因造成的:一是对于战略决策的大方向,企业的经理们大都已经十分清楚,很难在这些方面有大的突破,赢得过人的优势;二是现在很多商业领域已经进入微利时代,大量财力、人力的投入,往往是为了几个百分点的利润,在运行中而某一个细节的忽略? Details determine the success of business competition. This is mainly caused by two reasons: First, the strategic direction for the general direction of business managers are mostly already very clear, it is difficult to have a major breakthrough in these areas, won extraordinary advantages; the second is now a lot of business areas Has entered the era of meager profit, a lot of financial and human input, often for a few percentage points of profit, in operation and ignore a certain detail?