解决深层次问题,当然需要体制调整,但比体制调整更紧迫的,则是观念上的革命。首先,要明确业主的主体地位。必须承认,业主才是物业的权利人,作为权利人,业主拥有对物业的占有、使用、处分等全部排他性权利。物业管理仅仅是一种受托管理,应该以业主的同意和授权为第一原则,不得横加干涉乃至包办。 To solve deep-seated problems, of course, we need institutional adjustment, but more pressing than institutional adjustment is conceptual revolution. First of all, it is necessary to clarify the dominant position of the owner. It must be acknowledged that the owner is the owner of the property, as the owner of the property, the owner has all the exclusive rights to the possession, use, disposal and disposal of the property. Property management is just a kind of entrusted management. Ownership should be based on the principle of consent and authorization of the owner, and no interference should be imposed or even arranged.