在常人看来,公证工作就是依据法律规定和当事人的申请,按照法定程序,出具公证书。然而,当出现了因当事人的原因中途不能办理公证事项的情况时,特别是遇到当事人自我不能解决家庭矛盾转而向公证员寻求帮助时,就需要公证人自觉地践行以人为本、服务为先的理念,倾注对当事人的爱心和真情,最大限度地化解社会矛盾。 In ordinary people’s opinion, notary work is based on legal requirements and the parties’ application, in accordance with legal procedures, issued a notary certificate. However, when there is a situation in which the notarization can not be handled due to the parties’ reasons, especially when the parties themselves can not solve the family conflicts and seek help from the notary public, they need to conscientiously practice the principle of putting people first and service first Concept, pour on the party’s love and truth, to maximize social conflicts.