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本文在开展研究工作的过程中主要对图书馆读者服务质量评价指标及相应的方法进行探讨和研究,为图书馆服务质量的提升提供相应的标准和发展方向。
In the process of carrying out research work, this paper mainly discusses and evaluates the evaluation index and corresponding method of library reader service quality, and provides the corresponding standard and development direction for the improvement of library service quality.