危机管理之理念近几年来已为各级政府普遍接受,但各级政府处理危机的能力与技巧仍需在实践中继续磨炼。危机发生期,最具影响的莫过两大主导因素:政府和影响公共政策的公众意见,包括知情权。尽管哈市政府迟迟不对公众披露信息似乎是善意的理性考虑,但它却忽视了公众意见和公众知 The concept of crisis management has been generally accepted by all levels of government in recent years. However, the ability and skills of government at all levels to handle the crisis still need to be tempered in practice. Two of the most influential factors were the crisis period: the government and public opinions affecting public policies, including the right to information. Although the Hashimoto government’s delay in disclosing information to the public seems to be a rational consideration in good faith, it neglects public opinions and public knowledge