电信产业是我国改革开放以来发展最快的产业之一,已经由过去制约我国经济发展的瓶颈成为现在国民经济发展的领头羊,可以说这是我国最有希望能在技术上和实力上与外国一比高下的为数不多的高科技领域之一。然而,当我们对我国电信业的高速发展感到欣慰的时候,也同时感到了我国电信业存在的诸多不尽人意之处。突出的问题表现在电信业整体服务水平不高,这是当前社会普遍关心的焦点,也是中国电信业进一 The telecommunications industry is one of the fastest-growing industries in our country since the reform and opening up. It has become the leader of the current national economic development from the bottleneck that has restricted China’s economic development in the past. It can be said that this is the most promising way for China to work with foreign countries technically and physically One of the few hi-tech fields to compete with. However, when we are gratified by the rapid development of China’s telecommunications industry, we also feel the many unsatisfactory places in the telecommunications industry in our country. Outstanding problems in the overall service performance of the telecommunications industry is not high, which is the current general concern of society, but also into the Chinese telecommunications industry