论文部分内容阅读
保安工作的性质、任务决定了保安员的基本职责是服务。要为客户提供优质服务,使客户真正得到安全保障,不仅需要保安人员具备一定的知识技能,而且需要具备良好的思想品德修养,需要其正确理解本职工作的性质和意义,充分认识自身职责中的服务使命,不断强化自己做好本职工作的思想观念和行为规范。使之源于自觉的责任意识。 保安员的责任意识是其道德修养和职业责任感交织融汇而产生的一种心理机能。是为客户安全服务的实践中,服务思想。服务经验和服务技能等
The nature of security work, the task determines the security guard’s basic responsibility is to serve. In order to provide customers with excellent services so that customers can truly enjoy safeguards, they not only need security personnel to possess certain knowledge and skills, but also need good ideological and moral accomplishments. They need to correctly understand the nature and significance of their work and fully understand their own responsibilities Service mission, and constantly strengthen their ideological concepts and norms of behavior do their job. Make it from conscious sense of responsibility. The sense of responsibility of the security guard is a kind of psychological function produced by the integration of moral cultivation and professional responsibility. Is the practice of customer security services, service thinking. Service experience and service skills