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目的探讨优质护理服务对老年干部病房患者生命质量及护理满意度的影响。方法选取2014年10月至2015年10月普兰店市中心医院老年干部病房收治的86例患者作为研究对象,按护理方式不同将其分为常规组与优质护理组,各43例。比较两组患者护理前后生命质量及护理满意度。结果护理后,优质护理组患者生理功能、生命活力、社会功能、总体健康评分均明显高于常规组,差异均有统计学意义(均P<0.05);优质护理组患者对环境卫生设施、满足需求、夜间护理、服务态度、病房管理、健康教育等的满意度均明显高于常规组,差异均有统计学意义(均P<0.05)。结论对老年干部病房患者实施优质护理服务,通过优化护理流程可有效改善患者生命质量,提高护理服务质量和患者满意度。
Objective To explore the impact of quality nursing service on the quality of life and nursing satisfaction of elderly cadres in wards. Methods Totally 86 patients admitted to the elderly cadre’s ward of Pulandian Central Hospital from October 2014 to October 2015 were selected as study subjects and divided into routine group and high-quality nursing group according to different nursing methods, with 43 cases in each group. The quality of life and nursing satisfaction before and after the two groups were compared. Results After nursing, the quality of life, social function and overall health of patients in high-quality nursing group were significantly higher than those in routine group (all P <0.05). Patients in high-quality nursing group had no significant difference in environmental health facilities, Satisfaction of demand, night care, service attitude, ward management and health education were significantly higher than those in the conventional group (all P <0.05). Conclusion The implementation of quality nursing services for elderly cadres in wards can effectively improve the quality of patient life and improve the quality of nursing services and patient satisfaction by optimizing the nursing process.