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随着医疗环境的转变和经济的发展,医院安全质量管理等日益得到重视。全面质量管理(TQM)是一种来源于企业的质量管理,其以质量管理为核心、全员参与、让顾客组织成员和社会受益的目的与方法,和医院管理不谋而合。而具体到骨科的创新管理上则有助于促进医护之间的和谐,促进医患关系的融洽,达到提高经济效益和社会效益的双重目的。
With the change of medical environment and economic development, the safety and quality management of hospitals is getting more and more attention. Total Quality Management (TQM) is a kind of enterprise quality management. Its quality management as the core, full participation, purpose and method of benefiting customer organization members and society, and hospital management coincide. And specific to the orthopedic innovation management will help to promote the harmony between health care and promote the harmonious relationship between doctors and patients to achieve the dual purpose of improving economic and social benefits.