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将环境因素集成到QFD展开过程中,使得QFD能够同时处理顾客的常规需求和环境需求,并根据产品和环境特性的权重来确定产品环保性能的改进目标,从而提高产品的环保性能。并以电吹风为例对该方法进行了验证。
Integrating environmental factors into the QFD deployment process enables QFD to improve the environmental performance of its products by simultaneously addressing customer’s general needs and environmental requirements and by determining the improvement goals of product environmental performance based on the weight of product and environmental characteristics. Taking hair dryer as an example, this method is validated.