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目的探讨解决医院药学服务中的安全隐患的对策,使药师为患者提供更安全有效的服务。方法通过分析北京市通州区潞河医院药学服务的现状,查找每个工作环节中已经存在或可能存在的隐患,制定相应的解决措施和对策。结果与结论药学服务是一个高度专业化和知识化的服务过程,通过提高药师队伍的整体素质、拓展服务内容、优化服务流程,将会规避服务隐患,提供优质高效的药学服务。
Objective To discuss the countermeasures to solve the potential safety problems in the pharmacy services in hospitals so that pharmacists can provide patients with safer and more effective services. Methods By analyzing the status quo of pharmacy services in Luhe Hospital, Tongzhou District, Beijing, the hidden dangers that existed or may exist in each work link were searched and corresponding solutions and countermeasures were formulated. RESULTS AND CONCLUSION Pharmacy service is a highly specialized and knowledgeable service process. By improving the overall quality of the pharmacist team, expanding the service content and optimizing the service process, pharmacy service will evade service risks and provide high quality and efficient pharmaceutical services.