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我国第一个规范公共文化的国家级服务标准。说公共图书馆作为政府履行公共服务职能的文化设施,是公共文化服务体系的重要组成部分,承担着保存人类文化遗产、开展社会教育、传播公共知识和信息以及开发智力资源的重要职责,是政府实现面向广大群众的文化关怀、文化享有、文化提高、文化创造的重要方式。但如何检验公共图书馆服务效能与管理的尺度、建立评估公共图书馆服务水平的依据,图书馆业界一直未有统一的标准来规范。2011年12月,《公共图书馆服务规范》
? China’s first national standards of public service standard. To say that public libraries, as the government’s cultural facilities for carrying out public service functions, is an important component of the public cultural service system. It shoulders the important responsibility of preserving human cultural heritage, conducting social education, disseminating public knowledge and information, and developing intellectual resources. It is the government To achieve the cultural care for the broad masses of people, cultural enjoyment, cultural enhancement, an important way of cultural creation. However, how to test the performance and management standards of public library services and establish the basis for assessing the service level of public libraries has never been standardized by the library industry. December 2011, “Public Library Services Specifications”?