编者：在经营活动中，企业如何与客户和消费者打交道．这也是商业道德的一个重要层面。是坚持“公平交、诚信至上”的原则，还是采取其他功利或欺骗的手段？请看本期热点调查──a.欺压顾客行为有人认为，做生意时缺斤少两，提供质量差或者是假冒产品，就可以降低企业的成本， Editor: In business activities, how companies deal with customers and consumers. This is also an important aspect of business ethics. Is it the principle of adhering to the principle of “fairness, integrity and supremacy,” or is it taking other utilitarian or deceptive measures? Please look at this hot spot survey ─ ─ a. oppression of customer behavior Some people believe that when doing business, lack of two or two, providing poor quality or counterfeit products, you can reduce the cost of the enterprise,