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酒店作为一个劳动密集型的行业,人才是酒店竞争的核心。目前,酒店员工流失严重,对酒店的发展造成严重影响。为何酒店员工流失过大,如何留置酒店人才。本文就酒店员工流失对酒店的影响、酒店员工流失过大的原因及如何改善酒店员工流失过大进行分析。一、员工流失对酒店的影响(一)员工流失影响酒店的服务质量员工的流失会造成酒店服务质量的下降,当一个员工将要离职的时候,会消极对待工作,工作心态不端正,而一定数量的员工离职会造成酒店部门的人手不足,对待客人的关心程度会下降,重新招聘的员工没有原有员工对本酒店的了解,对酒
Hotel as a labor-intensive industry, talent is the core of hotel competition. At present, the serious loss of hotel staff has a serious impact on the hotel’s development. Why the loss of hotel staff is too large, how to lodge hotel personnel. This article analyzes the impact of the hotel staff loss on the hotel, the reasons why the hotel staff is losing too much, and how to improve the hotel staff’s excessive loss. First, the loss of staff on the impact of the hotel (A) the loss of staff affect the quality of service The loss of staff will result in a decline in the quality of hotel services, when an employee will leave, will be negative treatment of work, working mentality is not correct, and a certain number Of the staff leaving the hotel will result in staff shortage, the treatment of guests will be less concerned about the re-hiring of employees do not have the original staff to understand the hotel, the wine