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目的:为国内医院门诊药房自动化建设提供参考。方法:结合我院门诊药房自动发药机运行实践,通过数据收集与调查问卷,分析对比自动发药机使用前后的工作流程、应用效果及患者满意度。采用投资收益率法对自动发药机进行成本效益分析。结果:自动发药机使用后工作流程得以优化,综合效益及患者满意度提高,投资收益率良好。结论:自动化药房是现代化药房建设方向,应用前景良好。
Objective: To provide a reference for the automation of outpatient pharmacy in domestic hospitals. Methods: Combining with the practice of automatic medicine dispensing machine in outpatient pharmacy in our hospital, the workflow, application effect and patient satisfaction before and after automatic drug dispensing machine were analyzed and compared through data collection and questionnaire. Using the method of return on investment to analyze the cost-benefit of automatic dispensing machine. Results: The working process of automatic dispensing machine was optimized, the comprehensive benefit and patient satisfaction were improved, and the investment yield was good. Conclusion: Automated pharmacy is the direction of modern pharmacy construction, and its application prospect is good.