谈及管理,我们一直都在研究管理的本质。华南理工大学陈春花曾指出,管理本质上是服务,是对经营的服务。而大多管理者都是凭经验来累积管理的知识,会存在经验差别和理解差异。过去很多企业能快速发展的根本原因,不在于管理而在于市场。他们的管理惯于用职位来表明这个人的重要性,而更可怕的是往往管理人员作出多种决定,又是远离经营一线。经营涉及市场、顾客、行业、环境、投资的问题,而管理涉及制度、人才、激励的问题。可以说经营在前管 When it comes to management, we have been studying the nature of management. Chen Chunhua of South China University of Technology pointed out that management is essentially service and service to management. Most managers accumulate the management knowledge based on experience, and there are differences in experience and understanding. In the past many enterprises can rapidly develop the root cause, not in the management but in the market. Their management is accustomed to using the position to show the importance of this person, but even more frightening is that managers often make a variety of decisions, but also away from the business front. Management involves the market, customers, industry, environment, investment issues, and management involves the system, personnel, incentives issues. Can be said that the former management